Privacy in the Nest?

Perhaps you heard the big tech news from Monday: a company called Nest was bought by a company called Google. And ever since then, there’s been quite the hubbub over this. I’ve seen Twitter posts from people threatening to rip the devices from the wall if this really goes through…Never mind the fact that doing […]

My Own Digital Hell

This is something that I know we techies experience a lot: we sign up for an account somewhere, and then years later come back and discover we need something from that account. In the intervening years, the account has been forgotten, disused and neglected, to the point that retrieving the account information through a forgot […]

Away Alot

Okay, so I’ve been gone for a while. If you look over there to the right-hand column, you’ll see part of the reason why: airplanes. Lots and lots of airplanes. I was going to do some blogging about that, complete with some other pictures than what show up over there. So I copied some pictures […]

Adventures In IT: Episode #109

I have a basic set of rules when I take and call and start working with someone to fix their problem. They’re simple rules that I almost always follow, and in return, I expect–or hope, at least–that the caller will reciprocate and not be a total ass. Because, after, they called me asking for help. […]

The Problem With IT, Episode #84

If there’s only one thing you take away from this evening’s rant, it should be this: we–IT, or Information Technology–are sometimes our own worst enemy. We design, make and support a system for people to use. And then skimp on training because we just don’t know how or don’t want to do it well because […]

The Support Files

In any heavily managed corporate tech environment, there are rules. And there are standard configurations. And reasons for why things are the way they are–whether it’s for security reasons, money reasons, or simply someone in IT being controlling because they can.   But as we all know, there are many people in the world who […]